This course is suitable for people who have some experience as a presenter / facilitator, or for those who need to deliver presentations as part of their role. For trainers, lecturers or teachers wishing to take their skills to an advanced level, our dynamic and interactive program is a must. In brief, the course content is:

Expected study time - 1 day equivalent

The facilitator's role

Groups and individuals

Curriculum design and theories

Advanced communication skills

The art of facilitation

Effective communication

Dealing with difficult situations, and

Facilitation inventory.

Course fee: $300 per person (inclusive of GST).

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This course is designed for people transitioning into supervisory and other leadership positions within organisations, and will provide the fundamental skills, tools and techniques required. Interactive critical analysis activities and case studies are used throughout.

Expected study time - 1 day equivalent

Transitioning to lead

Managers and leaders

The ability to plan

Managing people

Managing teams

Making decisions, and

Leading like a leader.

Course fees: $200 per person (inclusive of GST).

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This course is designed for mid-level to senior managers who would like to improve their management and leadership skills. Using case studies and activities, the content provides a detailed look at what advanced leadership skills are necessary for organisations to thrive.

Expected study time - 1 day equivalent

Understanding you as a leader

Emotional intelligence and leadership

Leadership theories

Advanced communication skills for leaders

Advanced decision making and problem solving

Leading people effectively

Adding value to the organisation, and

Advanced presentation skills for leaders.

Course fees: $500 per person (inclusive of GST).

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This course is suitable for people who would like to improve their communication - with individuals, across teams, and within an organisation and including communication with key stakeholders and industry partners. Team leaders, managers, supervisors, HR personnel or anyone wishing to enhance their business communication skills will benefit from this course.

Expected study time - 1/2 day equivalent

Succeeding through effective communication

The communication process

Audience-centred approaches

Intercultural communication sensitivity

Adapting to organisational change, and

Sending clear messages.

Course fees: $350 per person (inclusive of GST).

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This course is designed for anyone involved in undertaking negotiations in a variety of settings, whether public or private sector. The completion of this course will allow participants to gain an understanding of the principles, tactics and techniques associated with negotiation.

Expected study time - 1 to 2 days equivalent

Background to negotiation

The principles of negotiation

Planning for negotiation

Negotiation power

Negotiation styles

Negotiation tactics, and

The psychology of negotiating.

Course fees: $350 per person (inclusive of GST).

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This course is designed for those who have completed the introductory course, or who have significant experience with negotiations. The completion of the course will allow participants to gain an advanced understanding of negotiations in complex situations

Expected study time - 1 day equivalent

Refresher - basics of negotiation

Negotiation Role Play 1

Negotiating to buy

Post-contract negotiation

Negotiation style test

Team negotiations

Advanced negotiation tactics, and

Negotiation Role Play 2

Course fees: $350 per person (inclusive of GST).

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This course is designed for people with advanced procurement skills to provide them with the understanding, the process, the techniques and the tools required for effective Category Management.

Expected study time - 1 day equivalent

What is category management?

Researching category data

Undertaking spend analysis

Category market analysis

The supply positioning matrix (SPM)

Understanding Customer preferencing

Supplier relationship management, and

Exploring category strategies

Course fees: $350 per person (inclusive of GST).

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This course is designed for people who are required to manage contracts on behalf of their organisation, and need to understand the process, techniques and tools employed in ensuring contract outcomes are achieved.

Expected study time - 1 to 2 days equivalent

The basics of contract law

Contract documentation

Basic contract clauses

Contract administration

The contract management plan

Managing performance

Dealing with variations and disputes

Finalising and terminating contracts, and

Evaluating contracts.

Course fees: $650 per person (inclusive of GST).

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This course is designed for anyone involved in the purchasing of goods and services, and provides an overview of the procurement process, planning, documentation and contracting.

Expected study time - 1 day equivalent

Procurement and value for money

Planning for procurement

Developing specifications

Procurement methods

Risk management and procurement

Supply market analysis

Evaluating offers and negotiation, and

Contract formulation.

Course fees: $350 per person (inclusive of GST).

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This program is designed for anyone wishing to improve their CV writing and interview skills. For anyone who is currently looking for employment, wishing to move to a new career, or for anyone wishing to advance their current position. The course will include:

Expected study time - 1 day equivalent

Basics of CV writing

How to 'sell yourself' through your CV

Techniques for succeeding at interviews

Body language and verbal communication skills

Personal competence and presence.

Course fees: $450 per person (inclusive of GST).

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